A sunlit limewash bakery-café with a deep green awning and arched glass doors

Product design & sourcing for Canadian businesses

Your product, made right.

We design custom products and packaging for restaurants, cafés and retailers across Canada. Then we connect you to vetted factories in China and handle the bargaining, quality checks, shipping and customs, right to your door.

Start a project →

From sketch to shelf, sourced for Canada.

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What sourcing direct can do.

Past work for a multi-location restaurant group, measured against their own earlier costs. Percentages only. Every figure comes from their purchasing records.

01 · Construction
19.9%

Lower build-out cost

Best of three new stores vs. the group's first-store benchmark. The other two came in 19.5% and 11.8% lower.
02 · Food cost
15.6%

Less food cost per sale

Food cost fell from 31.2% to 26.4% of sales in one store in a quarter. Produce sourcing alone ran about 25% cheaper.
03 · Packaging
54%

Lower packaging spend

A custom packaging program in 2024 vs. old unit prices. Bowls came in 46% lower and lids 27% lower.
04 · Operations
32.5%

Lower central-kitchen labour

Twelve months year over year. Kitchen labour went from about 30% of sales to about 11%.
Exploded view of a bakery-café build-out, from closed box to finished room

Build-outs, taken apart

Every layer is a line item.

We quote each layer of the build separately, so none of it gets bundled at list price.

19.5%
Ceiling & finishes · store B
19.9%
Framing & shell · store A
11–13%
Kitchen line · below list
11–13%
Fixtures · below list
11.8%
Seating & fit-out · store C

Store totals are compared with the group's first-store benchmark. Fixtures are compared with supplier list price. The image is an illustration.

Watch a store come together.

A rendering of a typical build, layer by layer. Each layer was bid out on its own, and the figures come from the group's real builds.

Rendering of an empty concrete slab
01

Bare slab

 

Survey, measure and plan the layout before anything is bought.

Rendering for illustration. Percentages are from the group's records.

Build step 1: Bare slab
01 Bare slab
Build step 2: Framing goes up
02 Framing goes up · 19.9%
Build step 3: Drywall & ceiling
03 Drywall & ceiling · 19.5%
Build step 4: Espresso & ovens
04 Kitchen equipment · 12.4%
Build step 5: Counters & display
05 Counters & display · 8.6%
Build step 6: Finishes & seating
06 Finishes & seating · 11.8%
Build step 7: Signage
07 Signage · 23.2%
Build step 8: Opening day
08 Opening day · 54%

What we do

One partner, from idea to delivery.

◆

Product & packaging design

Branded cups, bowls, bags, boxes, uniforms, fixtures and retail goods, designed around your brand and budget.

◆

Sourcing & negotiation

We match you with vetted factories, compare quotes, and bargain on price and minimum order size for you.

◆

Quality, shipping & import

Samples, factory checks before shipping, freight, CBSA customs, duties and GST, all handled.

How it works

Nine steps. You approve each one.

Shortcut

Have a design?

Send your logo, artwork or specs. We check them and skip straight to step 03, sampling.

Full service

No design yet? Start at step 01.

We build your logo, colours and product with you, then carry it all the way to your door.

01

Logo, colour & design

Brand colours, logo placement and artwork, set up right from the start.

02

Product creation

We help you design and develop the product itself: shape, material, size and spec.

03Have a design? Start here

Sampling

Samples in different variations (sizes, colours, finishes) so you can compare side by side.

%04

Negotiation & pricing overview

We negotiate price and minimum order (MOQ) and give you a clear overview.

05

Full cost picture

Shipping plus plating, colour and finish costs added in, so nothing surprises you later.

06

Final confirmation

Once everything is final, you confirm the product and the order goes into production.

07

Production & QC

We track production and inspect goods before they leave the factory.

CBSA08

Shipping & customs to Canada

Freight, CBSA clearance, duties and GST/HST, delivered to your door.

409

4-month reorder cycle

We order four months of stock at a time, so the next batch arrives before you run low. ↻

Questions.

How do you charge?

A 25% service fee on every project, charged on your total landed cost (factory, freight, duty, tax, broker and delivery). It covers design, sourcing, negotiation, quality checks and import. No hidden markups on factory prices.

Who do you work with?

Restaurants, cafés and retailers across Canada, from single shops to multi-location groups.

How do you choose factories?

We check licences, past export work and samples, and we inspect production before anything ships.

Who handles customs and duties?

We do. We arrange freight and a licensed customs broker, and we plan CBSA duties and GST into your landed cost up front.

What is the minimum order?

It depends on the product and factory. We negotiate minimums down where we can, and tell you before you commit.

Are the numbers real?

Yes. Every percentage comes from a multi-location restaurant group's own records, measured against their earlier costs.

What we can source

Everything a café, restaurant or shop runs on.

Categories we've already sourced and shipped, from fit-out to the cup in your customer's hand.

Counters & display fixtures

Café and shop counters, pastry cases, shelving, menu boards

Furniture, indoor & outdoor

Tables, chairs, stools, bar tops, table legs and bases

Lighting

Pendants, chandeliers, wall lights, LED and neon signs

Espresso & coffee equipment

Espresso machines, grinders, brewers, barista tools

Kitchen smallwares

GN food pans, shakers, sugar bowls, ladles, trays

Paper packaging

Kraft bags, hot and cold cups, takeout and pastry boxes

Bagasse & eco tableware

Compostable plates, bowls, clamshells, wooden cutlery

Spouted pouches

Stand-up pouches for sauces, drinks, refills and retail

Canvas totes

Branded canvas and cotton bags for retail and events

Branded merchandise

Mugs, tumblers, aprons, caps, stickers and gift sets

Product showcase

See what we can bring over.

Example products from our supplier network in China. Every item can carry your logo and colours. Request a quote, or add items to your order list and send them all at once.

Counters & fixtures

Café service counter

Modular front counter with quartz-look top and timber slat face.

  • MOQ from 1 unit
  • Custom: Logo panel, finish, size
Counters & fixtures

Refrigerated pastry case

Curved-glass display case with LED lighting and humidity control.

  • MOQ from 1 unit
  • Custom: Length, frame colour
Counters & fixtures

Wall shelving & menu board

Steel-and-oak shelf system with a matching chalk or letter board.

  • MOQ from 2 sets
  • Custom: Logo, colour, size
Furniture

Rattan café chair

Hand-woven rattan back on a solid ash frame. Stackable.

  • MOQ from 20 pcs
  • Custom: Frame colour, seat fabric
Furniture

Oak bistro table

Solid oak top on a cast-iron base. Round or square.

  • MOQ from 10 pcs
  • Custom: Size, stain colour
Furniture

Counter-height bar stool

Powder-coated steel stool with a padded seat and footrest.

  • MOQ from 20 pcs
  • Custom: Frame colour, upholstery
Lighting

Brass dome pendant

Spun-metal pendant light in brushed brass or matte colours.

  • MOQ from 10 pcs
  • Custom: Finish, cord length
Lighting

Custom LED neon sign

Your logo or slogan in flexible LED neon on a clear backing.

  • MOQ from 1 pc
  • Custom: Logo, colour, size
Lighting

Glass globe chandelier

Multi-arm chandelier with frosted glass globes.

  • MOQ from 2 pcs
  • Custom: Finish, arm count
Coffee equipment

2-group espresso machine

Commercial dual-boiler espresso machine, CSA-certified options.

  • MOQ from 1 unit
  • Custom: Body colour, logo plate
Coffee equipment

Commercial coffee grinder

Flat-burr on-demand grinder with digital dosing.

  • MOQ from 2 units
  • Custom: Body colour, logo
Coffee equipment

Barista tool kit

Milk jugs, tampers, knock box and scales in one set.

  • MOQ from 50 sets
  • Custom: Logo engraving, colour
Smallwares

Stainless food pans

Gastronorm pans in all standard sizes, with lids.

  • MOQ from 100 pcs
  • Custom: Size, depth
Smallwares

Glass shakers & sugar jars

Salt, pepper, cheese shakers and sugar pourers.

  • MOQ from 200 pcs
  • Custom: Lid colour, logo print
Paper packaging

Custom paper cups

Double-wall hot cups and matching lids, printed with your brand.

  • MOQ from 10,000 pcs
  • Custom: Logo, colour, size
Paper packaging

Kraft takeout boxes

Grease-resistant fold-top boxes for hot and cold food.

  • MOQ from 5,000 pcs
  • Custom: Logo, size, print colour
Paper packaging

Bakery & cake boxes

Window-top pastry and cake boxes with crisp folding.

  • MOQ from 3,000 pcs
  • Custom: Logo, colour, window
Paper packaging

Kraft paper bags

Twisted-handle and flat-bottom bags for takeout and retail.

  • MOQ from 5,000 pcs
  • Custom: Logo, colour, size
Eco tableware

Bagasse clamshells

Compostable sugarcane containers, sturdy and microwave-safe.

  • MOQ from 10,000 pcs
  • Custom: Size, logo emboss
Eco tableware

Wooden cutlery set

Birch fork, knife and spoon, wrapped with a napkin.

  • MOQ from 20,000 pcs
  • Custom: Logo stamp, wrap print
Spouted pouches

Stand-up spouted pouch

Food-safe pouch for sauces, drinks and refills.

  • MOQ from 5,000 pcs
  • Custom: Logo, colour, spout size
Canvas totes

Branded canvas tote

Heavy cotton canvas tote with screen-printed logo.

  • MOQ from 500 pcs
  • Custom: Logo, fabric colour
Merchandise

Ceramic logo mug

Stoneware mug with glaze colours and printed logo.

  • MOQ from 300 pcs
  • Custom: Logo, glaze colour
Merchandise

Barista apron

Waxed canvas apron with leather straps and embroidery.

  • MOQ from 100 pcs
  • Custom: Logo, colour

No products match. Tell us what you need in a request, and we'll find it.

Savings planner

See what you could save.

Pick your categories and enter what you spend now each month. Savings are estimates: a typical range that varies by product, volume and spec.

Estimated monthly saving
Pick a category
Per 4-month order
—
Estimate only, based on your own numbers and a typical range. Not a quote. Your real result depends on product, volume and spec.

Your order cycle

Design & productsteps 01–02, first order only
Sampling & pricingsteps 03–05, first order only
Confirm & order4 months of stock
Production & QCat the factory
Shipping & customsfreight, CBSA, GST/HST
Arrivaldelivered, in use
Next order ↻every 4 months, before stock runs low

How we ship

The right container for your order.

We ship by sea from China to Vancouver or Toronto. Your shipping cost depends on how much space and weight your order takes up, so we pick the option that fits your load.

Smaller orders

Shared container (LCL)

Your goods share a container with other shipments. You pay only for the space you use.

  • Fits orders that fill less than about half of a 20ft container
  • Adds about a week for packing and unpacking at the ports
Medium orders

Your own 20ft container

A container with only your product, sealed at the factory and opened at your door.

  • Fits about 10 pallets, or heavy goods
  • Often costs less than shared once your order fills about half of it
Larger orders

Your own 40ft container

Twice the space of a 20ft for only about 30% to 50% more in freight.

  • Fits about 20 to 24 pallets, or bulky items like cups and furniture
  • Best for 4-month stock orders: the lowest shipping cost per unit
Freight rates change week to week. We confirm the exact quote with our freight forwarder and customs broker before you approve.

Landed cost, broken down

Where every part of the cost goes.

Share of your final total for an example ocean shipment of packaging to Canada. Shares vary by product, duty rate, province and shipment size.

  • Factory price50%
  • Our service fee20%
  • Ocean freight11%
  • Duty5%
  • GST/HST10%
  • Customs broker2%
  • Local delivery2%

Our fee is 25% on top of your landed cost (factory, freight, duty, tax, broker and delivery).

Example only. GST/HST rate depends on your province. Duty depends on the product's tariff code.

Contact us

Talk to a real person.

Questions, ideas or a product you want made? Send us a note. We reply within 2 business days.

Other ways to reach us

Email
hello@kairoscoffee.ca

Chat
Use the sourcing helper button at the bottom of the screen.

Client account
Save your company details once, then send requests and track their status.

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Have a product in mind? Let's make it.

© 2026 buy/better · Proudly serving Canadian businessesPast results from a multi-location restaurant group. Your results may differ.